CareWatch and Cerner Extended Care have released a new, fully automatic, bi-directional interface.
CareWatch has announced a new release of its interface to Cerner Extended Care Home Care solutions, HomeWorks® and RoadNotes®.
(Friday, January 03, 2014, Duluth, GA) HomeWorks is a fully integrated solution for home health and hospice agencies to manage the entire lifecycle of patient care, from intake to retention of archived records. HomeWorks is designed to increase operational efficiency, maximize reimbursement and improve patient care. Its counterpart RoadNotes offers a completely paperless electronic medical record for documenting clinical information at the point-of-care while the data synchronizes with the HomeWorks back-office system. CareWatch collects this point-of-care information such as time & attendance and visit documentation from the caregiver simply by using the patient’s home telephone.
CareWatch visits are now sent to HomeWorks automatically
In the past, the process of sending completed contacts (visits) to HomeWorks required manual intervention and was a batch operation that was usually performed once or twice a day. Now, as soon as the contact (visit) is completed and passes the QA process, this visit is automatically sent to HomeWorks. If the option is set to import to the Client Activity application within HomeWorks on the automated process, then it will create the contact directly in Client Activity at the contact level. The telephony profile will be attached to the contact, also at the contact level. If the administrator/supervisor clicks on the profiles button, it will open a new window and they will have to click on the telephony profile to view the content.
Enhanced Error Processing
Another enhancement of using this new interface is where there is an anomaly or issue in the contact (visit) and it cannot be imported. This visit is sent back to CareWatch as a REJECTED visit, where it can be corrected and then resent.
Cerner HomeWorks using a 32-bit server must be on version 5..4.3. Those using a 64-bit server must be on release 5.4.3 or later.
Cerner and CareWatch have been working together since 1999. Together, more than 50 agencies have used the CareWatch/Cerner interface. Cerner automatically sends patients (including care plans/interventions), employees, and appointments. When a Contact (visit) is completed in CareWatch, visit times, schedule matching key (optional), care plan results, and any non-Client time are automatically sent to Cerner for verification and posting.