About Us

CareWatch has been serving the home health care marketplace exclusively for more than 11 years. Since our beginning in 1998, our primary focus has been to provide a state of the art product and unparalleled customer service to our clients. The founders adopted the philosophy that our clients knew how to run their businesses better than we did, so our mission was to fit our technology to the needs of our clients, solving business and operation problems in the process. That attitude has fostered our continued growth, providing a win-win partnership between CareWatch and our family of happy, productive clients. As a result of our superb customer service and the extensive scope of our product offering, we were chosen as the Preferred Telephony Vendor of Choice by the Visiting Nurse Association of America for their member agencies.

At the primary corporate facilities located in Duluth, GA, CareWatch maintains its own internal programming and customer support staff in house. Along with the Sales and Marketing staff, CareWatch has built a cohesive team to service the home health care industry. We operate multiple inbound call centers at state of the art facilities located in different telephone and electrical grids. All of our data is stored in secure locations and meet the HIPAA guidelines. We are continually developing leading edge services for our clients and look forward to your input as the needs of industry change. We welcome and value your input!

Difference:

CareWatch understands that each agency has individual needs and special requests. Our focus is on fitting our software to your business model instead of the other way around. We conduct a complete assessment of the operational and business needs of each agency to ensure that the maximum benefit from CareWatch is received.

Focus:

CareWatch is focused on fitting our software to your business model instead of the other way around. We conduct a complete assessment of the operational and business needs of each agency to ensure that the maximum benefit from CareWatch is received.

In addition, CareWatch is determined to maintain a personal relationship with each customer. Our training is conducted in person and most support calls are answered by a live Carewatch customer support representative. CareWatch was chosen by the VNAA as their GPO preferred telephony provider for their association members.

Dedication:

CareWatch is dedicated to giving your agency the tools you need to better manage your staff and provide a higher level of care to patients allowing your agency to run more efficiently. Our system will streamline your processes and virtually eliminate all paperwork while
increasing the accuracy of your visit information when audited

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Request a Demo
CareWatch welcomes the opportunity to conduct a web based system demonstration of our software. The system is guaranteed to save you time and money as well as increase your verifiable visits.